Learn how to resolve the Java error that pops up when exporting an Android app.

Issue

When exporting an Android app, Kotobee displays an error message and the file does not import. The error message will say: 

  • An error has occurred during the process. Please make sure you have Java installed.



Reason

You're required to have the Java Development Kit on your system in order to export your ebooks as Android apps. If this message appears even though you have JDK installed, this error message is telling you that it is not detected on the system, which might have something to do with the newer versions of Java's JDK.

Solution

To avoid this issue download and install JDK 1.8 from the website. For a step by step guide, check our article on Installing Java JDK. If you have the newer version installed already, simply uninstall it and install the correct version.