Troubleshooting

Troubleshooting with TeamViewer
Learn when TeamViewer can be useful for troubleshooting your issues. TeamViewer is a software for remotely providing support by controlling the other compu...
Fri, 17 May, 2019 at 10:56 AM
Sending the Log
Learn how to retrieve the log file to send to support for troubleshooting. The log file tracks important steps that you make in Kotobee Author, and records...
Sun, 7 Jul, 2019 at 5:58 AM
Running Older Versions of Kotobee Author
Learn how to resolve possible issues faced when switching to older versions of Kotobee Author. You can access any older (or newer) version of Kotobee Autho...
Sun, 7 Jul, 2019 at 6:20 AM