Troubleshooting

Learn how to troubleshoot popular issues

Running Older Versions of Kotobee Author
Learn how to resolve possible issues faced when switching to older versions of Kotobee Author. You can access any older (or newer) version of Kotobee Autho...
Sun, 7 Jul, 2019 at 6:20 AM
Kotobee Author Black Screen Error
If you happen to find Kotobee Author's window filled completely with black and not showing anything else, learn how to fix it here. A black screen indi...
Wed, 13 May, 2020 at 4:04 AM
Import PDF Errors
Learn how to resolve PDF file errors. The error appears when you try to import a PDF file into your ebook. The PDF file fails to import. Issue When import...
Sun, 14 Jul, 2019 at 9:15 AM
PDF Export Permission Errors
Learn how to deal with PDF export permission errors while exporting your ebook from Kotobee Author on a Mac OS. Issue If you are exporting your ebook as a...
Mon, 11 Nov, 2019 at 4:32 AM
PDF Import Increasing File Size Significantly
Learn how to reduce your ebook file size during importing PDF files If you find your saved or exported ebook significantly larger in file size than the ori...
Tue, 19 May, 2020 at 11:51 PM