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After purchasing cant open software

After purchasing cant open software, there was an error msg here i attached file.

please send me the sooner answer


Happy to help.

Thank you so much for the messages and support you had given.
No problem is ok, creating eBook.

Thank you so much your support again 

Thakshila, is this problem still happening?

Any updates now?

Sri Lanka, i uninstalled and reinstalled browser and checked, it doesn't work

Which country are you from? I can check if the changes had propagated there.

Site doesn't work with another browsers, i checked 


There may be a DNS caching issue from your site.

Which browser are you using? If you are using Chrome, can you please try InCognito mode (Ctrl-Shift-N shortcut)?

Site doesn't work yet

Hi Thakshila. We were doing a system upgrade, that takes 5 min for updating the website. Sometimes other territories may take longer.


Can you try now and let us know if the website is still not working?

your web site does not working.

Want to create 2, 3 eBooks, that is why i brought ur software

still issue to create eBook

image

image

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k4.JPG
(69.4 KB)

i'm getting this error now


https://www.kotobee.com/register


You do not need to download anything new. Keep using the same version, but the difference is that you will be entering the serial number you used for purchase.

operating system is windows 8.1
i run free version here same computer one year time 

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